:root{--bg:#f6f7fb;--card:#fff;--ink:#14213d;--mute:#5b6478;--line:#e3e6ee;--brand:#2456d6;--brand2:#e9efff;--ok:#16794c;--okbg:#e3f5ec;--warn:#9a5b00;--warnbg:#fff3dc;--bad:#b42318;--badbg:#fde8e7}
*{box-sizing:border-box}
html,body{margin:0;background:var(--bg);color:var(--ink);font:16px/1.45 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif}
a{color:var(--brand)}
header.top{background:#fff;border-bottom:1px solid var(--line);padding:12px 16px;display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:5}
header.top .logo{font-weight:800;letter-spacing:-.02em;text-decoration:none;color:var(--ink)}
header.top .logo span{color:var(--brand)}
header.top nav{overflow-x:auto;white-space:nowrap;margin-left:12px;scrollbar-width:none}
header.top nav a{margin-left:12px;font-size:14px;text-decoration:none}
main{max-width:720px;margin:0 auto;padding:16px}
main.wide{max-width:1100px}
h1{font-size:24px;line-height:1.2;margin:8px 0 6px;letter-spacing:-.01em}
h2{font-size:18px;margin:20px 0 8px}
p.lead{color:var(--mute);margin:0 0 16px}
.card{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:16px;margin:12px 0}
label{display:block;font-weight:600;font-size:14px;margin:12px 0 4px}
input[type=text],input[type=email],input[type=password],input[type=date],input[type=tel],textarea,select{width:100%;padding:12px;border:1px solid #cfd5e3;border-radius:10px;font:inherit;background:#fff}
textarea{min-height:80px}
.btn{display:inline-block;border:0;border-radius:12px;padding:14px 18px;font-family:inherit;font-weight:600;font-size:16px;line-height:1.2;background:var(--brand);color:#fff;text-decoration:none;cursor:pointer;text-align:center}
.btn.block{display:block;width:100%;margin-top:16px}
.btn.ghost{background:var(--brand2);color:var(--brand)}
.btn.small{padding:8px 12px;font-size:14px;border-radius:9px}
.btn.danger{background:var(--badbg);color:var(--bad)}
.row{display:flex;gap:10px;align-items:center}
.row>*{flex:1}
.muted{color:var(--mute);font-size:14px}
.steps{display:flex;gap:4px;margin:4px 0 12px;padding:0;list-style:none}
.steps i,.steps li{flex:1;height:5px;border-radius:3px;background:var(--line)}
.steps i.on,.steps li.on{background:var(--brand)}
.stepname{font-size:13px;color:var(--mute);margin-bottom:2px}
.pill{display:inline-block;font-size:12px;font-weight:700;padding:3px 9px;border-radius:999px;background:var(--line);color:var(--ink);white-space:nowrap}
.pill.queued{background:#eef0f5;color:#454f63}
.pill.sent{background:var(--brand2);color:var(--brand)}
.pill.follow_up_due{background:var(--warnbg);color:var(--warn)}
.pill.received{background:#efe7ff;color:#5b2bbf}
.pill.curated{background:var(--okbg);color:var(--ok)}
.pill.abnormal{background:var(--badbg);color:var(--bad)}
.prov{display:flex;justify-content:space-between;gap:10px;align-items:flex-start;padding:12px 0;border-top:1px solid var(--line)}
.prov:first-child{border-top:0}
.prov b{display:block}
.kv{display:grid;grid-template-columns:auto 1fr;gap:2px 12px;font-size:13px;color:var(--mute);margin-top:6px}
.kv span:nth-child(odd){font-weight:600}
.flash{padding:12px 14px;border-radius:10px;margin:10px 0;background:var(--okbg);color:var(--ok);font-weight:600}
.flash.err{background:var(--badbg);color:var(--bad)}
.notice{font-size:13px;background:var(--warnbg);color:#5d3a00;border-radius:10px;padding:10px 12px}
.sigpad{width:100%;height:170px;border:2px dashed #b9c2d6;border-radius:12px;background:#fff;touch-action:none;display:block}
.typed-sig{font-family:"Brush Script MT","Segoe Script","Snell Roundhand",cursive;font-size:34px;padding:10px 4px;min-height:60px}
.tabs{display:flex;gap:6px;margin:8px 0}
.tabs button{flex:1;padding:10px;border:1px solid var(--line);background:#fff;border-radius:10px;font-family:inherit;font-weight:600;font-size:14px}
.tabs button.on{background:var(--brand2);border-color:var(--brand);color:var(--brand)}
.auth-doc{max-height:260px;overflow:auto;font-size:13px;border:1px solid var(--line);border-radius:10px;padding:10px 12px;background:#fbfcff}
.auth-doc h4{margin:10px 0 2px;font-size:13px}
.auth-doc p{margin:0 0 6px}
.preview{max-width:100%;border-radius:10px;border:1px solid var(--line);margin-top:10px;display:none}
.tl{position:relative;margin-left:8px;border-left:2px solid var(--line);padding-left:16px}
.tl .ev{position:relative;margin:0 0 14px}
.tl .ev:before{content:"";position:absolute;left:-23px;top:5px;width:12px;height:12px;border-radius:50%;background:var(--brand);border:2px solid #fff}
.tl .ev.lab:before{background:#8b5cf6}.tl .ev.imaging:before{background:#0ea5e9}.tl .ev.med:before{background:#16a34a}.tl .ev.procedure:before{background:#f59e0b}
.tl .date{font-size:12px;font-weight:700;color:var(--mute);text-transform:uppercase;letter-spacing:.03em}
.tl .t{font-weight:700}
.tl .d{font-size:13px;color:var(--mute);white-space:pre-line}
.summary li{margin:6px 0}
table{width:100%;border-collapse:collapse;font-size:14px;background:#fff}
th,td{text-align:left;padding:8px;border-bottom:1px solid var(--line);vertical-align:top}
td,th{white-space:nowrap}
th{font-size:12px;text-transform:uppercase;color:var(--mute)}
.tablewrap{overflow-x:auto;border:1px solid var(--line);border-radius:12px}
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px}
.stat{background:#fff;border:1px solid var(--line);border-radius:12px;padding:12px}
.stat b{font-size:26px;display:block}
.chk{display:flex;gap:10px;align-items:flex-start;font-weight:400;font-size:14px}
.chk input{margin-top:4px;width:20px;height:20px;flex:none}
.copy{display:flex;gap:8px}.copy input{flex:1;font-size:13px}
footer{color:var(--mute);font-size:12px;text-align:center;padding:24px 16px}

.pill.type-provider{background:#eef0f5;color:#454f63}.pill.type-pharmacy{background:#fff3dc;color:#9a5b00}.pill.type-lab{background:#efe7ff;color:#5b2bbf}.pill.type-insurer{background:#e0f2fe;color:#075985}
.prov .pill[class*=type-]{margin:3px 0 2px}
.portal-st{display:block;font-size:13px;font-weight:600;margin-top:6px}.portal-st.connected{color:var(--ok)}.portal-st.expired{color:var(--warn)}.portal-st.not_connected{color:var(--mute)}
.portal-status.connected{border-color:#9fd8bb;background:var(--okbg)}.portal-status.expired{border-color:#f0c97a;background:var(--warnbg)}
.pill.portal-connected{background:var(--okbg);color:var(--ok)}.pill.portal-expired{background:var(--warnbg);color:var(--warn)}
.live-banner{background:#0b3b2e;color:#fff;border-radius:12px;padding:10px 12px;margin:4px 0 10px;font-size:14px}.live-banner b{display:block;font-size:15px;margin-bottom:2px}.live-banner span{opacity:.85;font-size:13px}
.live-frame{position:relative;border:3px solid #0b3b2e;border-radius:14px;overflow:hidden;background:#fff;line-height:0}
.live-frame img{width:100%;height:auto;display:block;touch-action:manipulation;cursor:pointer}
#live-wait{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;background:#fff;color:var(--mute);font-size:14px;line-height:1.4}
.live-keys{display:flex;gap:6px;margin-top:10px}.live-keys input{flex:1;-webkit-text-security:disc}.live-keys .btn{flex:none}
#live-status.ok{color:var(--ok);font-weight:700}
/* request tracker */
.back{display:inline-block;font-size:14px;text-decoration:none;margin:4px 0 2px}
a.trk-item{display:block;text-decoration:none;color:inherit;padding:14px 16px}
a.trk-item.attn{border-left:4px solid var(--warn)}
.trk-head{display:flex;justify-content:space-between;align-items:baseline;gap:8px}
.trk-head b{font-size:16px}
.trk-pct{font-size:13px;font-weight:700;color:var(--mute)}
.bar{height:8px;background:var(--line);border-radius:99px;overflow:hidden;margin:8px 0}
.bar.big{height:10px;margin:4px 0 4px}
.bar i{display:block;height:100%;background:var(--brand);border-radius:99px}
.bar i.ok{background:var(--ok)}.bar i.warn{background:#d98a00}
.trk-step{font-weight:600;font-size:14px}
.trk-step .pill{margin-left:4px;vertical-align:1px}
.trk-now{font-size:14px;color:var(--ink);margin-top:2px}
.trk-meta{font-size:12px;color:var(--mute);margin-top:6px}
.now-card{background:var(--brand2);border-color:#cfdbff}
.now-card.attn{background:var(--warnbg);border-color:#f3dcae}
.now-lbl{font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--mute)}
.now-card p{margin:2px 0 10px}.now-card p:last-child{margin-bottom:0}
.iss{padding:10px 0;border-top:1px solid var(--line)}
.iss:first-of-type{border-top:0}
.iss p{margin:6px 0 2px;font-size:14px}
.issues-card>b,#issue-log>b,#actions-card>b{display:block;margin-bottom:4px}
.stepper{list-style:none;margin:0;padding:0}
.st{position:relative;display:flex;gap:12px;padding-bottom:18px}
.st:last-child{padding-bottom:0}
.st:not(:last-child):before{content:"";position:absolute;left:11px;top:26px;bottom:2px;width:2px;background:var(--line)}
.st.done:not(:last-child):before,.st.skipped:not(:last-child):before{background:var(--ok)}
.dot{flex:0 0 24px;height:24px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:800;border:2px solid var(--line);background:#fff;color:#fff;margin-top:1px}
.st.done .dot{background:var(--ok);border-color:var(--ok)}
.st.skipped .dot{background:#fff;border-color:var(--ok);color:var(--ok)}
.st.current .dot{border-color:var(--brand);box-shadow:0 0 0 4px var(--brand2);background:var(--brand)}
.st.issue .dot{background:#d98a00;border-color:#d98a00}
.st-body{flex:1;min-width:0}
.st-top{display:flex;justify-content:space-between;gap:8px;align-items:baseline;flex-wrap:wrap}
.st-top b{font-size:15px}
.st.upcoming .st-top b{color:var(--mute);font-weight:600}
.st-at{font-size:12px;color:var(--mute);white-space:nowrap}
.st-note{font-size:14px;color:var(--mute);margin-top:2px}
.st-note.cur{color:var(--brand);font-weight:600}
.st.issue .st-note{color:var(--warn)}
/* ops request detail */
.opsgrid{display:grid;grid-template-columns:1fr;gap:0 16px}
@media(min-width:900px){.opsgrid{grid-template-columns:1fr 1fr}}
.suggest{border-left:4px solid var(--brand)}
.suggest p{margin:4px 0 10px}
#ladder-card table td,#ladder-card table th{font-size:13px}
.row input[type=text]{margin:0}

.ladder{list-style:none;margin:8px 0 0;padding:0}
.lad{display:flex;gap:10px;padding:10px 0;border-top:1px solid var(--line)}
.lad:first-child{border-top:0}
.lad-n{flex:0 0 24px;height:24px;border-radius:50%;background:#eef0f5;color:#454f63;font-size:12px;font-weight:800;display:flex;align-items:center;justify-content:center;margin-top:1px}
.lad-fired .lad-n{background:var(--warnbg);color:var(--warn)}
.lad-due-now .lad-n{background:var(--badbg);color:var(--bad)}
.lad .st-top b{font-size:14px}
.letter{background:#fff;border:1px solid var(--line);border-radius:6px;padding:20px 18px;font-family:Georgia,"Times New Roman",serif;font-size:15px;line-height:1.5;box-shadow:0 1px 3px rgba(20,33,61,.08)}
.letter p{margin:0 0 12px}
.letter .pre{white-space:pre-line}
.letter-warn{font:700 11px/1.3 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;text-transform:uppercase;letter-spacing:.04em;color:var(--bad);background:var(--badbg);border-radius:6px;padding:6px 8px;margin-bottom:14px}
.letter-cites{border-top:1px solid var(--line);padding-top:10px;font-size:13px;color:var(--mute)}
/* health screens: records portal, insights, ask, visit prep, emergency card, family */
.small{font-size:13px}
.mono{font-family:ui-monospace,Menlo,monospace;font-size:12px;word-break:break-all}
.subnav{display:flex;gap:6px;overflow-x:auto;margin:0 -16px 6px;padding:2px 16px 8px;scrollbar-width:none}
.subnav::-webkit-scrollbar{display:none}
.subnav a{flex:none;font-size:13px;font-weight:600;text-decoration:none;color:var(--mute);padding:6px 10px;border-radius:8px}
.subnav a.on{background:var(--ink);color:#fff}
.chips{display:flex;gap:6px;flex-wrap:wrap;margin:6px 0 10px}
.chip{display:inline-flex;align-items:center;gap:5px;font-size:13px;font-weight:600;text-decoration:none;color:var(--ink);background:#fff;border:1px solid var(--line);border-radius:999px;padding:6px 11px}
.chip i{font-style:normal;font-size:11px;color:var(--mute);background:#eef0f5;border-radius:99px;padding:0 6px}
.chip.on{background:var(--brand);border-color:var(--brand);color:#fff}.chip.on i{background:rgba(255,255,255,.25);color:#fff}
.chip.zero{opacity:.5}
.filters{display:grid;grid-template-columns:1fr auto;gap:8px;margin:0 0 6px}
.filters input[type=search]{grid-column:1/-1;width:100%;padding:11px 12px;border:1px solid #cfd5e3;border-radius:10px;font:inherit;background:#fff}
.filters select{padding:9px 10px}
a.card.rec{display:block;text-decoration:none;color:inherit;padding:12px 14px;margin:8px 0}
.rec-top{display:flex;justify-content:space-between;align-items:center}
.rec-date{font-size:12px;font-weight:700;color:var(--mute);text-transform:uppercase;letter-spacing:.03em}
.rec-t{font-weight:700;margin:6px 0 2px;line-height:1.3}
.rec-p{font-size:13px;color:var(--mute)}
.flagtxt{color:var(--bad);font-weight:700}
.pill.cat-medical{background:#eef0f5;color:#454f63}.pill.cat-lab{background:#efe7ff;color:#5b2bbf}.pill.cat-imaging{background:#e0f2fe;color:#075985}
.pill.cat-pharmacy{background:#fff3dc;color:#9a5b00}.pill.cat-dental{background:#dcfce7;color:#166534}.pill.cat-vision{background:#fce7f3;color:#9d174d}.pill.cat-claims{background:#e7ecf3;color:#334155}
.h-entry{font-size:21px}
.pre{white-space:pre-line;margin:6px 0}
.plain{background:var(--brand2);border-color:#cfdbff}.plain p{margin:6px 0}
.gloss{margin:8px 0 0}.gloss dt{font-weight:700;font-size:14px;margin-top:8px}.gloss dd{margin:0;font-size:14px;color:var(--ink)}
.srcimg{display:block;width:100%;border:1px solid var(--line);border-radius:8px;margin:10px 0;background:#fff;box-shadow:0 1px 3px rgba(20,33,61,.08)}
.srctext{white-space:pre-wrap;font-size:12px;background:#fbfcff;border:1px solid var(--line);border-radius:8px;padding:10px;max-height:320px;overflow:auto}
.card.ins h2{margin:0 0 2px}
.finding{border-top:1px solid var(--line);padding:12px 0 4px}
.finding:first-of-type{border-top:0}
.f-title{font-weight:700;line-height:1.3}
.f-why{font-size:14px;color:var(--mute);margin-top:3px}
.f-q{font-size:14px;margin-top:8px;background:#f3f6ff;border-left:3px solid var(--brand);border-radius:0 8px 8px 0;padding:8px 10px;font-weight:600}
.f-q span{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--brand);font-weight:800}
.f-src{display:flex;gap:12px;flex-wrap:wrap;margin-top:6px}
a.src{font-size:13px;font-weight:600;text-decoration:none}a.src:after{content:" \2192"}
.flags{margin-bottom:6px}
.flags .finding{background:var(--warnbg);border:0;border-radius:10px;padding:10px 12px;margin:8px 0}
.flags .f-q{background:#fff}
.medlist{list-style:none;padding:0;margin:8px 0 0}
.medlist li{border-top:1px solid var(--line);padding:10px 0}
.medlist li.past{opacity:.7}
.med-top{display:flex;gap:6px;align-items:baseline;flex-wrap:wrap}.med-top .pill{margin-left:auto}
.med-meta{font-size:13px;color:var(--mute)}
.trend-card{border-top:1px solid var(--line);padding:12px 0}.trend-card:first-of-type{border-top:0}
.trend-top{display:flex;justify-content:space-between;gap:8px;align-items:baseline;font-size:15px}
.trend{display:block;margin:4px 0 2px}
details.claims{margin-top:10px}details.claims summary{font-weight:600;cursor:pointer;font-size:14px}
.claim-row{display:grid;grid-template-columns:86px 1fr auto;gap:8px;font-size:13px;padding:8px 0;border-top:1px solid var(--line);text-decoration:none;color:inherit}
.claim-row small{color:var(--mute)}
.scr{border-top:1px solid var(--line);padding:10px 0}.scr:first-of-type{border-top:0}
.coming{display:grid;grid-template-columns:1fr 1fr;gap:8px}.coming .card{margin:0;padding:12px}.coming .st-top{flex-direction:column;gap:4px}.coming p{margin:6px 0 0}
.ask-form label{margin-top:0}.ask-form input{width:100%;padding:12px;border:1px solid #cfd5e3;border-radius:10px;font:inherit}
.answer p{font-size:16px}
a.cite{font-weight:700;text-decoration:none;font-size:13px;vertical-align:1px}
.cites{padding-left:22px;margin:6px 0 0;font-size:14px}.cites li{margin:6px 0}
.prep-head{display:flex;justify-content:space-between;align-items:flex-start;gap:8px}
.prep .card{padding:12px 14px;margin:10px 0}
.prep-q{padding-left:20px;margin:6px 0 0;font-size:14px}.prep-q li{margin:6px 0}
.plain-list{padding-left:18px;margin:6px 0 0;font-size:14px}.plain-list li{margin:4px 0}
.prep-t{font-size:13px;margin-top:4px}.prep-t td{padding:5px 6px 5px 0;white-space:normal}
.notes .lines{height:96px;background:repeating-linear-gradient(#fff 0 31px,var(--line) 31px 32px)}
@media print{header.top,footer,.subnav,.noprint,.acting{display:none!important}main{max-width:none;padding:0}.prep .card{break-inside:avoid;border-color:#ccc}}
.ecard{border-radius:16px;overflow:hidden;border:2px solid #b42318;background:#fff;margin:12px 0;box-shadow:0 2px 8px rgba(180,35,24,.12)}
.ecard-head{display:flex;justify-content:space-between;background:#b42318;color:#fff;font-weight:800;letter-spacing:.06em;font-size:13px;padding:8px 14px}
.ecard-body{display:flex;gap:12px;padding:14px;align-items:flex-start}
.ecard-info{flex:1;min-width:0}
.ecard-name{font-size:20px;font-weight:800;line-height:1.2}
.ecard .kv{font-size:14px;color:var(--ink);gap:4px 10px}
.ecard-qr{flex:none;text-align:center;width:132px}.ecard-qr svg{display:block;width:132px;height:132px}.ecard-qr small{font-size:11px;color:var(--mute)}
@media(max-width:400px){.ecard-body{flex-direction:column}.ecard-qr{align-self:center}}
.acting{background:#0b3b2e;color:#fff;border-radius:10px;padding:8px 12px;font-size:14px;margin-bottom:10px}.acting a{color:#9ff0c9;margin-left:6px}
.fam{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:10px 0;border-top:1px solid var(--line)}.fam:first-child{border-top:0}
.srcs{font-size:13px;color:var(--mute);font-weight:600}
a.srcn{display:inline-block;min-width:24px;text-align:center;margin-left:4px;padding:1px 6px;border-radius:6px;background:var(--brand2);text-decoration:none;font-weight:700}
header.top nav a{white-space:nowrap}
@media(max-width:420px){header.top{padding:12px}header.top nav a{margin-left:9px;font-size:13px}}

.sr-only{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.small{font-size:13px}
.field-err{color:var(--bad);font-size:14px;font-weight:600;margin:4px 0 0}
.field-err:empty{display:none}
input[aria-invalid=true]{border-color:var(--bad);background:#fffafa}
:focus-visible{outline:3px solid #8fb0ff;outline-offset:2px}
.btn[disabled]{opacity:.55;cursor:not-allowed}
.drop{border:2px dashed #b9c2d6;border-radius:12px;padding:14px;text-align:center;background:#fbfcff;min-height:120px;display:flex;flex-direction:column;justify-content:center}
.drop.over{border-color:var(--brand);background:var(--brand2)}
.drop .preview{margin:0 auto}
.drop-hint{margin:0;color:var(--mute)}
.id-btns{margin-top:12px;flex-wrap:wrap}
.id-btns .btn{min-width:150px}
label.btn{font-size:15px;margin:0}
.legal h2{font-size:16px;margin:14px 0 4px}
details summary{cursor:pointer;padding:6px 0}
@media (max-width:400px){header.top nav a{margin-left:8px;font-size:13px}main{padding:12px}h1{font-size:22px}.id-btns{flex-direction:column}.id-btns .btn{width:100%}}
.row>.btn{align-self:stretch;display:flex;align-items:center;justify-content:center}

/* Design pass, Nov 3: calmer palette, clearer type scale, visible focus,
   public landing hero, directory search, code sign-in, legal pages. */
:root{--bg:#f5f7fa;--ink:#0f1b33;--mute:#56607a;--line:#e2e6ee;--brand:#1f4fd1;--brand-ink:#163ea8;--brand2:#eaf0ff;--radius:14px;--shadow:0 1px 2px rgba(15,27,51,.04),0 6px 20px rgba(15,27,51,.05)}
html,body{font-size:16px;line-height:1.5;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}
h1{font-size:clamp(26px,3.2vw,34px);line-height:1.15;letter-spacing:-.02em;font-weight:750}
h2{font-size:19px;letter-spacing:-.01em}
p.lead{font-size:17px;max-width:62ch}
.card{border-radius:var(--radius);box-shadow:var(--shadow);padding:20px}
header.top{padding:14px clamp(16px,4vw,40px);backdrop-filter:saturate(1.4) blur(6px);background:rgba(255,255,255,.92)}
header.top .logo{font-size:19px}
header.top nav a{font-weight:600;color:var(--ink);padding:6px 2px}
header.top nav a:hover{color:var(--brand)}
main{padding:20px 16px 40px}
.btn{transition:background .15s,transform .05s;box-shadow:0 1px 0 rgba(0,0,0,.04)}
.btn:hover{background:var(--brand-ink)}
.btn.ghost:hover{background:#dde6ff}
.btn:active{transform:translateY(1px)}
.btn[disabled]{opacity:.5;cursor:not-allowed}
a:focus-visible,.btn:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:3px solid #8fb0ff;outline-offset:2px}
input[type=search],input[type=number]{width:100%;padding:12px;border:1px solid #cfd5e3;border-radius:10px;font:inherit;background:#fff}
input:focus,select:focus,textarea:focus{border-color:var(--brand)}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:0 12px}
@media (max-width:480px){.grid2{grid-template-columns:1fr}}
.small{font-size:13px}
.eyebrow{display:inline-block;font-size:13px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--ok);background:var(--okbg);padding:4px 10px;border-radius:999px;margin-bottom:12px}
.hero{display:grid;grid-template-columns:1.15fr .85fr;gap:48px;align-items:center;padding:40px 0 24px}
.hero h1{font-size:clamp(32px,4.6vw,52px);margin:0 0 14px}
.hero .lead{font-size:clamp(17px,1.5vw,20px)}
.hero .cta{display:flex;gap:12px;flex-wrap:wrap;margin:22px 0 10px}
.hero .cta .btn{padding:16px 24px}
.hero-steps{list-style:none;counter-reset:s;margin:0;padding:8px 22px}
.hero-steps li{counter-increment:s;position:relative;padding:16px 0 16px 48px;border-top:1px solid var(--line)}
.hero-steps li:first-child{border-top:0}
.hero-steps li:before{content:counter(s);position:absolute;left:0;top:15px;width:32px;height:32px;border-radius:50%;background:var(--brand2);color:var(--brand);font-weight:800;display:grid;place-items:center}
.hero-steps b{display:block}.hero-steps span{display:block;color:var(--mute);font-size:14px}
.trio{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin:8px 0 24px}
.trio h2{margin-top:0}
@media (max-width:820px){.hero{grid-template-columns:1fr;gap:20px;padding:16px 0 8px}.trio{grid-template-columns:1fr;gap:0}}
.search label:first-child{margin-top:0}
#npi-results .prov{align-items:center}
#npi-results .prov span{display:block}
details.card summary{cursor:pointer;list-style:none}
details.card summary::-webkit-details-marker{display:none}
details.card summary:after{content:"+";float:right;color:var(--mute);font-weight:700}
details.card[open] summary:after{content:"\2212"}
details.card[open] .row{margin-top:12px}
input.code{font-size:26px;letter-spacing:.4em;text-align:center;font-variant-numeric:tabular-nums}
.legal h2{font-size:17px;margin:22px 0 6px}.legal h2:first-child{margin-top:0}
.legal p{max-width:68ch}
footer{border-top:1px solid var(--line);margin-top:24px;line-height:1.8}
footer a{color:var(--mute);font-weight:600}
@media (min-width:900px){main:not(.wide){padding-top:36px}}

/* ===== Design v2: component layer ===== */
:root{--radius:14px;--shadow:0 1px 2px rgba(16,24,40,.04),0 4px 16px rgba(16,24,40,.05)}
body{-webkit-font-smoothing:antialiased;overflow-x:hidden}
.card{box-shadow:var(--shadow);border-radius:var(--radius)}
.btn{min-height:48px;display:inline-flex;align-items:center;justify-content:center;gap:8px;transition:background .15s,box-shadow .15s}
.btn.block{display:flex}
.btn.small{min-height:40px}
.btn:hover{filter:brightness(.97)}
header.top nav a{display:inline-flex;align-items:center;min-height:44px;padding:0 4px}
header.top nav a.nav-cta{border:1px solid var(--line);border-radius:10px;padding:0 14px;color:var(--ink);font-weight:600;background:#fff}
input[type=text],input[type=email],input[type=password],input[type=date],input[type=tel],select{min-height:48px}
.chk input{width:22px;height:22px}
.chk{min-height:44px;align-items:flex-start}
/* stepper */
.progress{margin:8px 0 18px}
.progress .stepname{font-size:13px;font-weight:600;color:var(--brand);margin-bottom:10px}
.steps{display:flex;gap:0;margin:0;padding:0;list-style:none;counter-reset:s}
.steps li{flex:1;height:auto;background:none!important;border-radius:0;display:flex;flex-direction:column;align-items:center;gap:6px;position:relative;min-width:0}
.steps li:not(:first-child):before{content:"";position:absolute;top:13px;right:50%;width:100%;height:2px;background:var(--line);z-index:0}
.steps li.on:not(:first-child):before{background:var(--brand)}
.steps .sn{position:relative;z-index:1;width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:700;background:#fff;border:2px solid var(--line);color:var(--mute)}
.steps li.done .sn{background:var(--brand);border-color:var(--brand);color:#fff}
.steps li.cur .sn{border-color:var(--brand);color:var(--brand);box-shadow:0 0 0 4px var(--brand2)}
.steps .sl{font-size:12px;color:var(--mute);text-align:center;line-height:1.2;overflow:hidden;text-overflow:ellipsis;max-width:100%}
.steps li.cur .sl{color:var(--ink);font-weight:600}
@media (max-width:380px){.steps .sl{display:none}.steps li.cur .sl{display:block;position:absolute;top:34px;white-space:nowrap}.progress .stepname{display:none}.progress{margin-bottom:34px}}
/* trust */
.trust{list-style:none;padding:0;margin:20px 0;display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:10px}
.trust li{display:flex;gap:10px;align-items:flex-start;font-size:13px;color:var(--mute);background:#fff;border:1px solid var(--line);border-radius:12px;padding:12px}
.ic{width:20px;height:20px;flex:none;fill:none;stroke:var(--brand);stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
footer{border-top:1px solid var(--line);background:#fff;margin-top:40px;padding:28px 16px;display:flex;flex-direction:column;align-items:center;gap:12px}
.foot-trust{display:flex;gap:8px;align-items:center;font-size:13px;color:var(--ink);max-width:560px;text-align:left}
.foot-links{display:flex;gap:4px;flex-wrap:wrap;justify-content:center}
.foot-links a{color:var(--mute);text-decoration:none;font-size:13px;padding:12px 10px;min-height:44px}
.foot-links a:hover{color:var(--ink)}
.foot-small{font-size:12px;color:var(--mute)}
/* status: requests with stages */
.card.req{padding:18px}
.req-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}
.req-name{display:block;font-size:17px;margin-bottom:4px}
.stages{list-style:none;display:flex;margin:16px 0 10px;padding:0}
.sg{flex:1;display:flex;flex-direction:column;align-items:center;gap:6px;position:relative;min-width:0}
.sg:not(:first-child):before{content:"";position:absolute;top:6px;right:50%;width:100%;height:2px;background:var(--line)}
.sg.done:not(:first-child):before,.sg.current:not(:first-child):before,.sg.issue:not(:first-child):before{background:var(--ok)}
.sg i{position:relative;z-index:1;width:14px;height:14px;border-radius:50%;background:#fff;border:2px solid var(--line)}
.sg.done i,.sg.skipped i{background:var(--ok);border-color:var(--ok)}
.sg.current i{background:var(--brand);border-color:var(--brand);box-shadow:0 0 0 4px var(--brand2)}
.sg.issue i{background:#d98a00;border-color:#d98a00}
.sg span{font-size:11px;color:var(--mute);text-align:center;line-height:1.2}
.sg.current span,.sg.issue span{color:var(--ink);font-weight:600}
.req-now{margin:6px 0 4px;font-size:14px}
.card.req .track-link{margin-top:12px}
.stage-legend{display:none}
.actions{display:grid;gap:10px;margin-top:18px}
@media (min-width:640px){.actions{grid-template-columns:1fr 1fr 1fr}}
.card.empty{text-align:center;padding:32px 20px}
.card.empty .ic{width:40px;height:40px;margin:0 auto 4px;display:block}
.card.empty h2{margin:6px 0}
.flash{border:1px solid #b7e3cc;font-weight:500}
.flash.err{border-color:#f5c2be}
.auth-doc{border-radius:12px}
@media (max-width:480px){main{padding:16px 16px 8px}h1{font-size:26px}}

@media (max-width:600px){
 header.top{flex-wrap:wrap;padding:8px 16px}
 header.top nav{margin-left:0;display:flex;flex-wrap:wrap;gap:0 2px}
 header.top nav:has(a:nth-child(3)){width:100%;order:2;border-top:1px solid var(--line);margin-top:8px;justify-content:space-between}
 header.top nav:has(a:nth-child(3)) a{margin-left:0;font-size:13px;padding:0 6px}
 .trust{gap:0;background:#fff;border:1px solid var(--line);border-radius:12px;padding:4px 12px}
 .trust li{border:0;border-radius:0;padding:10px 0;background:none}
 .trust li+li{border-top:1px solid var(--line)}
}

label{margin-top:16px}
form>label:first-child,form>label:first-of-type{margin-top:0}
details.card>summary{min-height:44px;display:flex;align-items:center;justify-content:space-between;cursor:pointer}

@media (max-width:600px){header.top nav:has(a:nth-child(3)){flex-wrap:nowrap;overflow-x:auto}header.top nav:has(a:nth-child(3)) a{padding:0 4px;font-size:13px;flex:none}}
.card.req .track-link{width:100%}
body{min-height:100vh;display:flex;flex-direction:column}
body>main{flex:1 0 auto;width:100%}

/* v3: one alert component (success, error, warning, info) */
.alert{display:flex;gap:12px;align-items:flex-start;padding:12px 14px;border-radius:12px;margin:12px 0;border:1px solid;font-size:14px;line-height:1.45;background:#fff}
.alert-ic{flex:none;width:20px;height:20px;margin-top:1px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
.alert-body{flex:1;min-width:0;overflow-wrap:anywhere}
.alert-title{display:block;font-weight:650;margin-bottom:1px}
.alert-msg{color:inherit;opacity:.92}
.alert-x{flex:none;width:32px;height:32px;margin:-6px -8px -6px 0;border:0;background:transparent;border-radius:8px;font-size:22px;line-height:1;color:inherit;cursor:pointer;opacity:.7;position:relative}
.alert-x:after{content:"";position:absolute;inset:-6px}
.alert-x:hover{opacity:1;background:rgba(0,0,0,.05)}
.alert-ok{background:#effaf4;border-color:#b7e3cc;color:#0f5c39}
.alert-err{background:#fff3f2;border-color:#f5c2be;color:#912018}
.alert-warn{background:#fffaeb;border-color:#f7d999;color:#7a4500}
.alert-info{background:#f2f6ff;border-color:#c9d8fb;color:#1e3f9e}
.alert-msg a{color:inherit;font-weight:600}
/* v3: neutral disabled buttons, with a reason under them */
.btn[disabled],.btn[disabled]:hover,.btn.ghost[disabled]{background:#eceef3;color:#8a92a6;box-shadow:none;opacity:1;cursor:not-allowed;border-color:transparent}
.why-disabled{margin:8px 0 0;font-size:13px;color:var(--mute);display:flex;gap:6px;align-items:flex-start}
.why-disabled:before{content:"i";flex:none;width:16px;height:16px;border-radius:50%;border:1.5px solid currentColor;font:700 10px/13px Georgia,serif;text-align:center;margin-top:1px}
/* v3: signing page */
.auth-wrap{position:relative;background:#fff;border:1px solid var(--line);border-radius:14px;margin:16px 0;overflow:hidden}
.auth-head{display:flex;justify-content:space-between;align-items:baseline;gap:12px;flex-wrap:wrap;padding:12px 16px;border-bottom:1px solid var(--line);background:#fbfcff}
.auth-head .small{font-size:13px}
.auth-wrap .auth-doc{max-height:300px;border:0;border-radius:0;margin:0;padding:6px 16px 44px;background:#fff;font-size:14px;line-height:1.55}
.auth-wrap .auth-doc h4{font-size:14px;margin:14px 0 4px}
.auth-wrap .auth-doc:focus-visible{outline:2px solid var(--brand);outline-offset:-2px}
.auth-cue{position:absolute;left:0;right:0;bottom:0;height:72px;display:flex;align-items:flex-end;justify-content:center;gap:6px;padding-bottom:10px;font-size:13px;font-weight:600;color:var(--brand);background:linear-gradient(rgba(255,255,255,0),#fff 70%);pointer-events:none;transition:opacity .2s}
.auth-cue svg{width:16px;height:16px;fill:none;stroke:currentColor;stroke-width:2.2;stroke-linecap:round;stroke-linejoin:round}
.auth-cue.done{opacity:0}
.sig-wrap{position:relative}
.sig-line{position:absolute;left:24px;right:24px;bottom:34px;border-top:1px solid #c8cfdd;padding-top:4px;font-size:12px;color:#8a92a6;pointer-events:none}
.sig-tools{display:flex;justify-content:space-between;align-items:center;gap:12px;margin:12px 0 4px;flex-wrap:wrap}
.sig-tools .btn{min-height:44px}

/* v3: ops console */
main.wide{max-width:1240px}
.stats{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin:16px 0}
.stat{padding:14px 16px;display:flex;flex-direction:column-reverse;gap:2px}
.stat b{font-size:28px;line-height:1.1;letter-spacing:-.02em;font-variant-numeric:tabular-nums}
.stat .stat-l{font-size:13px;color:var(--mute);font-weight:500}
.stat.warn{border-color:#f7d999;background:#fffaeb}.stat.warn b{color:var(--warn)}
.toolbar{display:grid;grid-template-columns:auto auto 1fr;gap:12px;background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px 16px;margin:0 0 8px;align-items:end}
.tool-group{display:flex;flex-direction:column;gap:6px;margin:0;min-width:0}
.tool-l{font-size:12px;font-weight:600;color:var(--mute);text-transform:uppercase;letter-spacing:.04em;margin:0}
.tool-btns{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.tool-btns form{margin:0}
.tool-btns select{width:auto;min-width:0;flex:1 1 180px;padding:10px 12px;min-height:44px}
.toolbar .btn.small{min-height:44px}
@media (max-width:900px){.toolbar{grid-template-columns:1fr}}
@media (max-width:480px){.tool-btns>form,.tool-btns>select,.tool-btns>.btn{flex:1 1 100%}.tool-btns .btn{width:100%}}
h2 .count{display:inline-block;min-width:24px;padding:1px 8px;margin-left:6px;border-radius:999px;background:#eceef3;color:var(--mute);font-size:13px;font-weight:600;vertical-align:2px;text-align:center}
.empty-row{background:#fff;border:1px dashed #d5dae5;border-radius:12px;padding:14px 16px;color:var(--mute);font-size:14px;margin:8px 0}
.tablewrap{border:1px solid var(--line);border-radius:12px;overflow-x:auto;background:#fff}
.tablewrap table th,.tablewrap table td{padding:10px 12px}
.tablewrap table th{background:#fafbfd;font-weight:600;letter-spacing:.03em;position:sticky;top:0}
.tablewrap table tr:hover td{background:#fafbff}
td.num{font-variant-numeric:tabular-nums}
header.top nav a.on{color:var(--brand);box-shadow:inset 0 -2px 0 var(--brand)}

.card>h2:first-child,.card form>h2:first-child{margin-top:0}
.scopes{border:0;padding:0;margin:14px 0 4px;display:flex;flex-wrap:wrap;gap:8px}
.scopes legend{font-weight:600;font-size:14px;margin-bottom:6px;padding:0}
.scope{display:inline-flex;align-items:center;gap:8px;margin:0;min-height:44px;padding:0 14px;border:1px solid var(--line);border-radius:10px;background:#fbfcff;font-weight:500;cursor:pointer}
.scope input{width:18px;height:18px;margin:0;accent-color:var(--brand)}
.scope code{font-size:13px;background:none}
#ladder-card .st-top,.lad .st-top{flex-wrap:nowrap}
#ladder-card .st-top .pill,.lad .st-top .pill{flex:none}

.tablewrap table th{white-space:normal;vertical-align:bottom;line-height:1.25}
.tablewrap table td.wrap{white-space:normal;min-width:120px}
.tablewrap table td{vertical-align:middle}
@media (min-width:1000px){.tablewrap table th,.tablewrap table td{padding:10px 10px}}

/* v3: tables become stacked cards on a phone */
@media (max-width:640px){
  .stats{grid-template-columns:repeat(3,1fr);gap:8px}.stat{padding:10px 12px}.stat b{font-size:22px}.stat .stat-l{font-size:12px}
  .tablewrap.stack{border:0;background:none;overflow:visible}
  .tablewrap.stack table,.tablewrap.stack tbody,.tablewrap.stack tr,.tablewrap.stack td{display:block;width:100%;background:none}
  .tablewrap.stack tr:first-child{display:none}
  .tablewrap.stack tr{background:#fff;border:1px solid var(--line);border-radius:12px;padding:6px 14px;margin:0 0 10px}
  .tablewrap.stack tr:hover td{background:none}
  .tablewrap.stack td{display:flex;justify-content:space-between;gap:12px;padding:8px 0;border:0;border-top:1px solid #f0f2f6;white-space:normal;text-align:right;overflow-wrap:anywhere;min-width:0}
  .tablewrap.stack td:first-child{border-top:0;font-weight:600;text-align:left}
  .tablewrap.stack td:before{content:attr(data-label);flex:none;max-width:45%;text-align:left;font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.03em;color:var(--mute)}
  .tablewrap.stack td:empty{display:none}
  .tablewrap.stack td.wrap{min-width:0}
}

@media (max-width:640px){header.top nav{-webkit-mask-image:linear-gradient(90deg,#000 calc(100% - 28px),transparent);mask-image:linear-gradient(90deg,#000 calc(100% - 28px),transparent);padding-right:20px}}

@media (min-width:641px){header.top{min-height:72px}}

.prov-meta{display:flex;flex-wrap:wrap;align-items:center;gap:4px 8px;margin-top:6px}
.prov-meta .pill{margin:0}
.scopes{margin-bottom:18px}
